At Fejzullai Company LLC (referred to as "we", "us", or "our"), operational excellence and driver trust are the foundations of our business. This Privacy Policy details how we handle the personal information collected from visitors, owner-operators, and drivers using our logistics, dispatch, and communication channels.
01. SMS Messaging & Mobile Data Compliance
We operate a professional dispatching and logistics network. In keeping with carrier regulations and A2P 10DLC compliance standards, we maintain strict privacy protocols over mobile information.
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
Mobile phone numbers collected via our online forms, onboarding packages, or direct dispatcher links are utilized solely for logistical updates, route coordination, active load telemetry, and emergency assistance requests.
02. Information We Collect
We collect information necessary to deliver guaranteed logistics services and dispatch support. This includes:
- Identity Details: Legal name, business structure, DOT or MC authority numbers.
- Contact Indicators: Primary email address, mailing address, and mobile phone number.
- Logistical Telemetry: Truck capacity parameters, route history, and ongoing load statuses.
- Technical Logins: IP addresses, browser info, and engagement cookies collected on our platform.
03. How We Use Collected Data
Your data allows our team of 20+ professionals to optimize route logistics, maximize your cash flow, and ensure DOT compliance. Primary uses include:
- Providing real-time route tracing, live dispatch logs, and load coordination.
- Managing invoicing, financial tracking, and collections support for owner-operators.
- Executing DOT compliance documentation, ELD device setups, and roadside maintenance coordination.
- Transmitting emergency updates or operational notifications via email or optional SMS.
04. Data Sharing Limits
We do not sell, trade, or rent personal information to external commercial brokers or marketers. Data is shared only under strict operational boundaries:
- Service Providers: Subcontractors or software portals supporting dispatch operations (e.g., ELD providers or invoicing tools) under strict NDA conditions.
- Legal Compliance: To obey standard DOT directives, lawful subpoenas, or to ensure driver physical safety in roadside emergencies.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
05. Your Rights & Opt-Out Mechanisms
You maintain total control over your digital communication footprint.
To opt-out of active text communication matrices:
Simply reply STOP to any text message received from Fejzullai Company LLC. Once processed, you will receive a single final confirmation text indicating you have been unsubscribed. No further messages will be transmitted.
For assistance or support metrics:
Reply HELP to any text, or send a detailed transmission to our administration office via email at info@fejzullailogistics.com.
06. Security Framework
We implement industry-standard technical measures (such as SSL/TLS session encryptions and firewalled database terminals) to secure personal data. However, no transmission method over the internet is completely bulletproof, and we encourage drivers to maintain secure logins for active compliance portals.